If you do not already have Adobe Acrobat, you can download Adobe Acrobat Reader for free* (Windows and Macintosh).
If you do not already have Microsoft Word, you can download Word Viewer for free* (Windows).
If you do not already have Microsoft Excel, you can download Excel Viewer for free* (Windows).
If you do not already have Microsoft PowerPoint, you can download PowerPoint Viewer for free* (Windows).
Apple QuickTime (.mov, .mpg, .mpeg, .aif, .mp3, .m4p, .m4v, .m4a)
If you do not already have QuickTime, you can download QuickTime Player for free* (Windows and Macintosh).
If you do not already have RealPlayer, you can download RealPlayer for free:
If you do not already have Adobe Flash, you can download Adobe Flash Player for free* (Windows and Macintosh).
Windows XP and Windows Vista have a zip compression utility built into the operating system. If you are using a Macintosh or running an older Windows operating system and do not already have a compression program such as WinZip, you can download a free 21-day trial version of WinZip* (Windows) or download a similar compression program:
* The ISP Web site provides links to other Internet sites for informational purposes and the convenience of its users. When users select a link to an external Web site, they are leaving the ISP Web site and are subject to the privacy and security policies of the owners/sponsors of the external site.